We created Doolies to make life as a parent easier, not more complicated! If you don’t absolutely love our snacks, it’s a-okay.
Just contact us here or at hello@doolies.com, tell us what’s going on, and we’ll refund the cost. 100%.
Once we’ve received your request, we’ll notify you. You’ll be refunded automatically on your original payment method. Please remember, it can take time for your bank or credit card company to process and post the refund.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect. We’ll promptly evaluate the issue and work to make it right.
We are happy to replace the item(s) in question with coupon vouchers on a 1-1 basis for any defective product.
When you purchase a subscription, you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. You can change these selections at any time!
Your payment details will be stored securely and your subscription will auto-renew at the end of its duration.
Don’t want to renew or need to alter the frequency? Change or cancel it at any time! Your order confirmation emails have links to your order; you can manage your subscription from there.
Orders generally ship within 1-3 business days and are typically delivered in 5-7 business days.
For additional questions, email hello@doolies.com. We make it our mission to respond as quickly as possible.
